Motoring Clubs Showcase Their Expertise
Australia’s motoring clubs are to showcase the expertise and skills of their “white knights” – road patrol crews – at the Australian Road Patrol Skills Showcase to be conducted in Canberra on March 11 and 12.
The road patrols, from all Australian motoring clubs – will spend two days going through a series of theoretical and practical challenges to assess their skills and competency in a range of situations.
These include assessment in technical theory and practical tasks incorporating customer service role plays and Occupational Health and Safety aspects. A research task also assesses the ability of the road patrol officers to quickly locate specific support information.
Patrols are required to complete six practical tasks – each practical task to be completed within a 20-minute time frame. These include battery diagnosis, two different lockout procedures, a tyre change and two engine management diagnostic challenges.
AAA Executive Director, Mike Harris, welcomed the 2009 Road Patrol Skills Showcase, saying it not only allowed the patrol officers the chance to exhibit their expertise but also highlighted the skills and abilities required.
“This is a great promotion for anyone with a mechanical interest or who may be considering a career as a mechanic or in the automotive industry,” Mr Harris said.
“Most motorists, at some time or another, have had need to call for roadside assistance and it is fitting that these often unsung heroes have the chance to show off their wares. Australia’s motoring clubs have more than 6 million members and these roadside patrols are on call to assist them and their families 24 hours, seven days a week.”